Built to Operate
01

If it isn’t built to operate, don’t build it.

Independent research on how AI works once it’s live, turned into frameworks, tools and guidance you can put to work.

No paid placement. Frameworks are always free.

Shape:
02

Most AI work stops at launch.

A launch proves it can run.
Operating proves it’s worth running.

We spend most of our time on the second part.

  1. Phase 1

    Prepare

    Decide why, and whether you’re ready.

    • AssessWhere do you stand today?
    • DecideWhat should it change, and for whom?
  2. Phase 2

    Build

    Pick, test and ship the thing.

    • PilotDoes it hold up on real work?
    • Hand overDoes it ship with an owner and a runbook?
  3. Phase 3

    Operate

    Run it, week after week.

    • MonitorIs it still doing what it did on launch day?
    • GovernWho owns it, and what are the rules?
    • Prove valueIs it paying off, and can you show it?
03

Start from your role.

Transform

For Business Owners.

Decide where AI belongs in the business, and how you’ll know it’s paying off.

For business owners
04

From the research

All research →
Operate · Govern

Who owns the model on day 91?

The project team moves on after launch. Here’s how to hand ownership to someone who’ll still be there.

05

Nothing ships unless it passes all five.

01Independence

We’d publish it the same way if a vendor paid us either way.

02Practical

You can do something differently tomorrow.

03Transfer

It makes you more capable, not more reliant on us.

04Label

It says which phase, role, focus and field it’s for.

05Stability

It’ll still be true and useful in twelve months.

06

Who’s behind this

A group of researchers & tech consultants started Built to Operate to answer 2 questions: What are the best practices to adopt and implement AI within organizations? and, what happens to AI initatives after the launch party?

07

The Operate Brief

A collection of insights on how to utilize AI. Short, sourced, and useful by Monday.